The is to capture the banking business

The biggest challenge to the banks in this country for the next decade is to capture the banking business of 50 percent population of this country of over 120 billion. Financial exclusion is a critical concern for low earning household and small businesses located in semi-urban or rural India. It is the lack of banking services for the people under poverty line.

Approximately 240 million adults in rural area do not have bank account today. Recent study of census has shown that rural households that use banking services have increased from 30% to 54% from 2001 to 2011. But still nearly 46% of the rural households are excluded from banking services.

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Total no. of household

Household availing banking services


Total no. of household

Household availing banking services
























The above data shows that the RRBs have performed well in rural credit and rural development. In order to expand further and to achieve the target of financial inclusion they will have to face many challenges. Some of the challenges are mentioned below:

·         Lack of banking facility in the locality – Expansion of the Banks:

The committee for setting up regional rural banks suggested setting up of five pilot banks in the first year at selected places on experimental basis which could be extended based on their performance. Setting up of new regional rural banks so rapidly in a relatively very short period of time will create problems for concerned regional rural banks and their sponsored banks.  The time line for setting up the regional rural banks has been forced by the higher authorities, which without choice needs to be accepted by the sponsoring commercial Banks, State Governments and even the Co-operatives.

At first, the location for these branches in various districts were not selected in a co-ordinated manner at the State level, demarcating the areas of operations of the existing institutional credit agencies was suggested by Working Group on Rural Banks. The other important test in rural banking expansion process is the proportion of number of branches opened in relation to the number which was expected to be opened in the given time at unbanked centers.  There was no directive from the government in this regard but the expectation was that each regional rural bank will open 20 to 30 branches in first year of its operation and another 20-30 in second year of operation to reach the target of 50-60 branches in ‘underbank’ centers of its operation. This branch expansion target seemed un-achievable by Regional Rural Banks.

Identification of Small Borrowers

RRB’s are not able to meet the expected level of loans. The reasons for not achieving the expected level of loans are mentioned below:

·         Most of the RRBs are lending directly to the economically weaker section of the rural society. RRBs used borrowed funds for lending purpose. The staff of regional rural banks has to make special efforts to identify potential small borrowers who can be able to pay the loan at relatively higher rate of interest by farming, small business and small trading.

·         Secondly at the time of considering the application of borrower is to verify the genuineness of the borrower as the person of small means. The farmer which the staff considers to be ‘small’ or ‘marginal’ farmer may have substantial amount of income from non-farming activities. Similarly, a small artisan or person owning a small business may not be really poor. Such persons should not deprive the genuine small borrower.


Complicated Procedural Formalities

The borrowers from the rural India are mostly illiterate and poor. They don’t deal with the staff directly to borrow the money. The complicated procedures involved in giving loans by the Regional Rural Bank causes intermediaries to emerge. These intermediaries take advantage of poverty and illiteracy of rural borrowers and exploit them to get loan from regional rural banks with certainty and within the minimum time.




Reliance on Informal Sources of Credit:

 Many small borrowers still depend on the informal and non-institutional sources for the supply of credit. Regional rural banks need to study that under which circumstances small borrowers make their choice between formal and informal sources of funds. Such study will help Regional Rural banks to tap such borrowers who depend on informal sources of credit for their needs.


Inadequate finance:

Regional rural banks are facing the problem of mobilizing the funds. They depend on NABARD for their operations. Poor and illiterate people from the rural India do not have a steady source of income. Thus they cannot save their money. The poor savings of these customers is the major cause that RRBs have low deposits.


High Non-Performing Loans (NPL):

Due to irregular income and expenditure pattern in rural India, the regional rural banks are suffering from the problem of high Non-performing loans. The irregular pattern in the expenditure and income of the rural India is because of the monsoon season and the loan waiver schemes announced by the political parties for their agenda. Agricultural sector has 7.7% of the NPLs while non agri-sector has 3.5% of NPLs. Also in order to give the targeted amount of low the employees in the bank do not check the trustworthiness of the borrower to repay the loan. Thus the untrained employees are also part of this problem. If the banks wants see the rural India as the opportunity for growth rather than regulatory requirement they have to address such issues. In order to increase financial access to rural areas banks need to focus on basic conditions such as proper infrastructure and regulatory framework. Banks need to think innovatively to increase the access to rural areas.


Lengthy Legal Process:

 A Regional Rural Bank has to use lengthy court procedures for recovery of non-performing loans. The regional rural banks cannot lend more in the rural area because there is risk involves in lending to the weaker section of the society and the cost and time involve in recovering the small loans are high.


High cost to serve:

 Branches are the most used channel in rural areas. This is because many rural people are not literate and are not comfortable using technology-driven channels such as ATMs, phone banking or internet banking. On the other hand, a branch is an expensive channel for banks. In addition, rural people, whenever they have access to banks, have frequent low ticket and cash-based transactions, which increase the overall transaction cost for their bank.



Higher risk of credit:

Rural households may have highly irregular and volatile income streams. Irregular wage labor and the sale of agricultural products are the two main sources of income for rural households. The poor rural households (landless and marginal farmers) are particularly dependent on irregular wage employment. Rural households also have irregular expenditure patterns. The typical expenditure profile of rural households is small, with daily or irregular expenses incurred through the month. Furthermore, a majority of households incur at least one unscheduled expenditure per year, with the most frequent reasons being medical or social emergency. In short, the rural customer is generally considered to be a risky one.