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Characteristics effective team. 5- Mutual accountability- Effective

Characteristics
of an effective Team:

1-      Commitment towards team’s goals-
All the team members should be committed towards team’s success and their
shared goals. They are motivated to achieve the top level goals. They focus on
achieving the team’s goals rather than individual goals. A clear sense of
purpose unifies the group. The goal should not only be clear, it should also be
important for each member of the team.

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2-      Open Communication and Feedback-
Team members should willingly give and accept constructive criticism and
provide genuine feedback. Actively listening and freely communicating without
any hesitation also creates effective work environment.

Effective teams communicate
proactively. They provide information before being asked. They also take
initiatives and provide guidance and suggestions to other team members as well.

 

3-      Team composition-
There should be appropriate team composition and team members should be aware
of their roles and responsibilities. They should understand beforehand what is
expected from them and thus make effective contributions towards achieving the
team goals.

 

4-      Encourage differences in opinions-
Teams with diverse opinions come up with new and creative ideas. Diversity in
teams encourages different opinions with helps in getting the “out of the box”
ideas. Members are valued for their unique skills and talents. Diversity in
thinking, problem solving, and different experiences also create an effective
team.

 

5-      Mutual accountability-
Effective teams celebrates the success together as well as faces the failures
together. They take responsibility as individuals as well as teams for their
mistakes.

 

6-      Informal-
The atmosphere of effective teams tend to be informal and comfortable working
environment where people are involved and interested in everything related to the
team.

 

7-      Risk takers-
The teams willing to take risks are also effective. Risk-taking attitude comes
with confidence. Confidence on yourself and team members are of utmost importance
to face the consequences of the risks undertaken.

 

8-      Leadership-
Functions of leaders shift from time to time. This depends on the situations,
need of the team members and their skills and expertise. The leader helps in
maintaining appropriate behavior and positive norms.

 

9-      Emotional Intelligence-
An effective team possesses not only technical skills but is high on emotional
intelligence as well. Also, teams high on EQ than IQ are highly productive and
are better performers.

 

10-  Effective decision making-
Agreement on a decision is very significant. Before selecting a method or a
technique, the pros and cons should be considered. The team members should
consider the option or method which is the most advantageous. Awareness of
various decision making methods also helps a team to work effectively and
efficiently.

 

How
an organization can create team players?

Generally, the manager tries to motivate the
individuals by the three most popular ways:

1-      Proper
selection

2-      Employee
training &

3-      Rewarding
the appropriate team behaviors

These above mentioned elements will improve and guarantee
people being extremely cooperative in the association. These points are
discussed below:

1-      Hiring the right individuals:
Some people already have interpersonal skills to be effective team players.
While hiring, it is important to ensure that apart from technical knowledge,
the candidate has other necessary skills to fulfill their roles. There are ways
to check if a particular candidate is a team player or not which includes tests
with different type scenarios to see how an individual would behave in a team
and how participative he is in a team. But some candidates don’t possess these
team skills when employed. In this situation, the manager has three options:
either to train the candidate or transfer him/her to another unit which doesn’t
require much of team work. And the third option would be not to hire that
candidate.

 

2-      Different ways of training
employees: Training exercises can be used to show the
importance of team accomplishments and the satisfaction derived from team work.
Workshops can be arranged for the employees to improve their skills. These
skills may include communication, problem solving, negotiation, conflict
handling etc. Group development model can also be used which includes five
stages forming, storming, norming, performing and adjourning.

Team building exercises can also be
used which creates openness and trust among employees.

 

 

3-      Proper rewarding system:
Any organization’s reward system should be such that encourages the cooperative
and not competitive environment. Promotions, pay raises, incentives and other
forms of recognition should be given to employees who work effectively as
individuals as well as in teams. The individuals should also be placed in
positions in which they can use all their potential and strengths and positions
they are best suited for. Apart from this, creating a climate of trust is also
very important. Members of the team must trust each other because trust will
facilitate cooperation and a sense of confidence that people will not take
undue advantage of their efforts.

 

The
7 key elements to building a great team:

1-      The right people-
This is the primary element of building a team which means filling the team
with right people. A particular mix of people is required, e.g. – a particular
mix of introverts and extroverts, an excellent leader, an excellent assistant
leader and a middle manager type, etc.

2-      Commitment-
Every member of the team should commit to the goals of the team and its shared
values, mission and vision. Before forming a team, it is important to have a
mission and vision statement which will ensure that the team will work towards
the same goal and are on the same page at the same time.

3-      Communication-
Every team member should be able to share their feelings, opinions and emotions
freely. Communication depends on trust. When there is enough trust, people will
communicate openly. It creates a positive work environment. Open communication
also helps in accepting constructive feedback which helps in continuous
improvements which ultimately improves the performance of the team members.

4-      Complementary Strengths-
People have different skills at which they are good at. It becomes necessary to
complement and appreciate different skills. Everyone has a unique skill and
style of working. Different skills complementing each other boost the morale of
the team members.

5-      Shared values-
When the values of a team are same, there will arise fewer conflicts among the
team members. The team members having the same work ethics will work in harmony
than those who share different values.

6-      Cooperation-
There are few factors which a team should have to maintain cooperation among
them i.e.- respecting each other’s time, creativity, feedback, team spirit and
accuracy.

7-      Conflict Management-
Having differences in diverse teams is not a big issue. The main thing is how
we handle those conflicts. A team must always try to improve its working so
that there are fewer conflicts.

 

 

PepsiCo
showing exemplary teamwork:

“People
are everything and the success of an enterprise usually comes down to one
thing: the Team”, Indra Nooyi said. To keep her team
happy and motivated Indra Nooyi send letters to the parents of her employees,
thanking them for letting their children work with PepsiCo. This keeps her
employees motivated which increase their performances.

PepsiCo’s organizational culture indicates the
company’s commitment to maximizing the strength of its human resources. Its
employees are encouraged to focus on excellence in a collaborative way. The three
main characteristics of PepsiCo’s organization culture are:

1-      Performance
with purpose

2-      Real
world leadership

3-      Collaboration

 

Among these three, Collaboration is
of extreme significance.

Cooperation and Teamwork is a fundamental part of
PepsiCo. The organization believes that joint efforts accomplish incredible
execution. While PepsiCo perceives the qualities of individual representatives,
its corporate culture manages the utilization of its qualities through
collaborative efforts. Teams are used through the organization which creates
synergy in human resources instead of relying just on individual human efforts.

 

The
PepsiCo Experience of teamwork:

In October 2013, a diverse group of PepsiCo workers
from a few nations made a trip to Afogados da Ingazeria in upper east Brazil to
help grow and improve the lives of local farmers and communities affected by
severe drought. This was an innovative, skill-based program supported by
PepsiCo Global Citizenship.

The PepsiCorps Brazil volunteers were divided into
two teams. One volunteer team worked with non-profit organization to help build
marketing and communication capabilities to help farmers have easy access to
markets. The second one worked with community association that operated fruits
processing facility and sells its products to government. The PepsiCorps
volunteers conducted statistical survey and created marketing and promotion
strategies to increase business, reduce costs and expand their business.

PepsiCorps is created by a group of PepsiCo workers.
The first PepsiCorps team was sent to Ghana in 2011. In 2012, two teams: one
was sent to India to work on drinking water project and the second was sent to
Alburquerque to work on sustainable agricultural project.

Carrie Wells, an employee of PepsiCo and a volunteer
at PepsiCorps, was sent to Ghana in 2011 where she taught hygiene to elementary
and junior school students and also worked on water projects with the entire
team. She shared her experience, “My
PepsiCorps experience taught me to understand and leverage the collective
skills of a team, envision the end state and tactically move forward until you
reach your goal.”

The power of Teamwork is very frequently cited by
PepsiCorps participants as major lesson learned.

Derika Legg, a sales director, travelled to
Rajasthan in 2012, where she worked with local non-governmental organization to
improve access to safe drinking water and she shared her experience as, “the word collaboration took on a new
meaning as a result of her participation and we are so much smarter as a team
than as individuals.”

 

 

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